Help Center



How do I return my purchase?

What if the item I bought is defective?

What is your Returns Policy?


I want to start a new account. How do I do this?

I want to place an order. How do I do this?

I want to update the details of My Account. How should I go about doing this?

How would I go about unsubscribing from the Deer Design newsletter?

Brands & Stock

Will I be allowed to place an item on hold?

How do I know if you carry a certain brand?

When can I expect new products to be listed on your website?

I want to provide feedback about a product. How do I do this?

Is there a way for me to view the product before I purchase it?


Are your prices in South African Rand (ZAR)?

Do your prices include VAT?

Privacy & Security

How do I know it's safe to shop with Deer Design?

Do you keep my credit card details?

Will my information be sold to third parties?